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Privacy Policy

Last updated: 14.05.2026

This Privacy Policy explains how Daniel Tiemor, trading as tpack — AI Tech Pack Builder, collects, uses and protects personal data when you use our website, software, digital products and related services.

1. Controller

The controller responsible for the processing of personal data is:

Daniel Tiemor trading as tpack — AI Tech Pack Builder Quedlinburger Str. 1 10589 Berlin Germany

Email: info@tpack.io

2. What We Do

tpack — AI Tech Pack Builder is an online tool that helps users create fashion tech packs and related product documents using digital and AI-supported workflows.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Account data

  • – Name, if provided
  • – Email address
  • – Login information
  • – Account settings

Payment and billing data

  • – Purchase history
  • – Subscription status
  • – Billing information
  • – Payment confirmation data

Payment details such as full credit card numbers are processed by our payment provider and are not stored directly by us.

Usage data

  • – IP address
  • – Browser type
  • – Device information
  • – Pages visited
  • – Date and time of access
  • – Features used
  • – Downloads generated

Content data

  • – Inputs, prompts, text, product information, garment details, measurements, descriptions, files or other content submitted by users to generate tech packs

Communication data

  • – Emails, support requests and other messages you send to us

4. How We Use Your Data

We process personal data for the following purposes:

  • – To provide and operate the website and software
  • – To create and manage user accounts
  • – To process payments and subscriptions
  • – To generate and deliver digital downloads
  • – To provide customer support
  • – To improve the functionality and quality of our service
  • – To prevent fraud, misuse and security incidents
  • – To comply with legal, tax and accounting obligations
  • – To send service-related emails, such as account, payment or subscription notifications
  • – To send marketing communications, where legally permitted or with your consent

5. Legal Bases for Processing

If you are located in the European Economic Area, we process your personal data based on the following legal bases under the GDPR:

  • – Performance of a contract, where processing is necessary to provide the service you requested
  • – Legal obligation, where we need to comply with tax, accounting or legal requirements
  • – Legitimate interests, where processing is necessary to operate, improve and protect our business
  • – Consent, where we ask for your permission, for example for certain cookies or marketing emails

6. AI Processing

Our service may use artificial intelligence providers to generate or support the creation of tech packs and related documents.

When you use AI-supported features, your inputs may be processed by third-party AI providers in order to generate the requested output.

You should not submit sensitive personal data, confidential business information, trade secrets or legally protected information unless it is necessary for using the service.

AI-generated outputs may contain errors, incomplete information or unsuitable recommendations. Users are responsible for reviewing all generated outputs before using them for production, supplier communication, manufacturing or commercial purposes.

AI providers used: OpenAI, Anthropic, Google

7. Payment Providers

We use third-party payment providers to process payments, subscriptions, invoices and billing-related communication.

Depending on the payment method and provider, personal data may be processed by: Lemon Squeezy.

These providers process payment data according to their own privacy policies and security standards.

8. Hosting and Infrastructure

Our website and application are hosted using third-party infrastructure providers.

Hosting provider: Vercel

Database / authentication provider: Supabase

These providers may process technical data such as IP addresses, server logs, account data and usage data to provide the service.

9. Analytics and Cookies

We may use cookies and similar technologies to operate the website, remember user preferences, analyze usage and improve our service.

Analytics tools used: Google Analytics, Vercel Analytics

Where required by law, we ask for your consent before using non-essential cookies or analytics tools.

You can usually manage or disable cookies through your browser settings.

10. Email Communication

We may send you transactional emails related to your account, purchases, downloads, subscriptions or support requests.

We may also send marketing emails if you have subscribed to them or if we are otherwise legally permitted to do so. You can unsubscribe from marketing emails at any time.

Email provider: Gmail / Google Workspace

11. Data Sharing

We do not sell your personal data.

We may share personal data with trusted service providers that help us operate our business, including:

  • – Hosting providers
  • – Payment providers
  • – AI service providers
  • – Email providers
  • – Analytics providers
  • – Customer support tools
  • – Legal, tax or accounting advisors
  • – Authorities, where legally required

These providers only receive the data necessary to perform their services.

12. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area, including in the United States.

Where required, we rely on appropriate safeguards such as adequacy decisions, Standard Contractual Clauses or other legally recognized transfer mechanisms.

13. Data Retention

We store personal data only for as long as necessary for the purposes described in this Privacy Policy.

Account data is stored for as long as your account exists.

Billing and transaction data may be stored for the legally required retention periods under applicable tax and accounting laws.

Support requests may be stored for as long as necessary to handle your request and maintain business records.

Technical logs are usually stored for a limited period unless longer storage is required for security or legal reasons.

14. Your Rights

If you are located in the European Economic Area, you have the following rights under the GDPR:

  • – Right of access
  • – Right to rectification
  • – Right to erasure
  • – Right to restriction of processing
  • – Right to data portability
  • – Right to object to processing
  • – Right to withdraw consent at any time
  • – Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at: info@tpack.io

15. California and US Privacy Rights

If you are located in California or another US state with applicable privacy laws, you may have additional rights regarding access, deletion, correction or opt-out of certain data uses.

We do not sell personal data.

If applicable, you can contact us at info@tpack.io to exercise your privacy rights.

16. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration.

However, no online service can guarantee absolute security.

17. Children

Our service is not intended for children under the age of 16. We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us at info@tpack.io.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a new “Last updated” date.

19. Contact

If you have questions about this Privacy Policy or how we process personal data, contact us at:

Daniel Tiemor trading as tpack — AI Tech Pack Builder Quedlinburger Str. 1 10589 Berlin Germany

Email: info@tpack.io